Collaboration Presents Typical Indonesian Hospitality in Priority Tourism Destinations

PT Taman Wisata Candi Borobudur, Prambanan and Ratu Boko or InJourney Destination Management in collaboration with PT Angkasa Pura Indonesia (InJourney Airports) Yogyakarta International Airport (YIA) presents intensive training entitled InJourney Hospitality House (IHH) from November 13-15, 2024. 

The training was attended by 120 tourism actors consisting of 81 YIA business partners, both culinary actors and MSME actors and 39 people from tourism actors from Glagah, Temon, Kulon Progo, Yogyakarta. This training is a form of effort to improve tourism through support for local tourism through improving cultural experiences with local expressions, presenting innovation, and collaboration as well as improving service standards in tourist destination areas in Indonesia.

InJourney Hospitality House is a program of the holding company of state-owned enterprises PT Aviasi dan Pariwisata Indonesia (Persero) or InJourney which aims to introduce Indonesian hospitality to the world. This training has been held in various regions, including Magelang, Purworejo, Klaten in Central Java Province and Sleman Regency, Yogyakarta.

Corporate Secretary of InJourney Destination Management, Ryan Eka Permana Sakti said that as the gateway for tourists, all tourism actors in Kulon Progo are expected to be able to provide excellent service to give a meaningful impression on every tourist visit.

"This training is a momentum to upgrade for tourism actors in the Kulon Progo area. As a gateway for tourists in the Yogyakarta area and its surroundings, tourism actors in Kulon Progo which is the operational area of ​​the airport are expected to be able to display a good impression full of friendliness to welcome domestic and foreign tourists," he explained.

Stakeholder Relation Department Head of PT Angkasa Pura Indonesia Yogyakarta International Airport Ike Yutianne said that this IHH training trains participants to be ready to welcome tourists by presenting typical Indonesian hospitality as one of the basics of implementing excellent service and wholehearted service to realize quality tourism. Participants also have the opportunity to get training supplies such as how to behave and communicate in service (hospitality communication). 

"Hopefully, this activity can increase insight and understanding related to the service and hospitality typical of Indonesia, especially Yogyakarta. So that this can contribute to encouraging tourism development programs," he explained.

One of the participants, a fashion and souvenir business owner, Emil, admitted that he gained new experiences and useful relationships from his participation in the IHH training.

"This interestingly packaged training event provided me with many new experiences and inputs which we can later apply in running our business and retraining our team," he concluded.